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[lolop]

Hello everyone!

i've ordered from Toydemon in the past. Around a year ago I got myself a fliphole and chose the "standard shipping" option which was like 5 dollars. This came with a tracking number. This time I went over 75 (only 1 dollar from being 100 >_<) and used the free shipping option. I ordered on the 9th and my order shows as "processed" but has no shipping number. Is this normal? I would have thought with how fast my last order came that this order would take around the same time...


Thanks!

[ToyDemon]

Processing takes one business day or less unless there is a problem with your order which we would email you about right away. Have you checked your email to see if we contacted you about something? Our customer service team will be able to better help you with any order inquiry as we do not have your name or order number in the forum.

[lolop]

Thanks for the reply Toydemon. I changed my account email right after I made the order and realized I don't have access to my old email anymore. I still have the receipt/invoice saved, but not an email in my new address (it was probably sent to my old address). I think what I'll do is email you the order number and see if everything's in order.

[ToyDemon]

Private message your information to us and we can also forward the inquiry to the team.