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[ToyDemon]

Alright everyone, we are going to kick off the fraud or not with this case of a returned Aneros......

So for those of you not familiar our return policy:

If you are dissatisfied with an item: Only unopened and undamaged packages that are still sealed in their original packaging may be returned within 7 days of receipt. We will issue you a full refund less the shipping fee and a 15% restocking fee. In cases of free shipping, actual shipping cost for the returned item(s) will be calculated and deducted from the refund. We will NOT accept open/used items for return. Any items that are returned to us used or opened will simply be disposed of and we will not issue a refund for them.

It's pretty straight forward because there is NO WAY we are taking back opened anything. It's unsanitary and plain disgusting.

Whole situation went down like this............

So we received an email from the customer saying that he would like to return the Aneros Helix that he had purchased since it was a gift that wasn't needed anymore.

Our customer service then replied him and gave him an RMA number. We told him in the email that once we receive the item back and inspect it to make sure that it wasn't opened, we will waive the 15% restocking fee and give him a full refund.

Days go by and finally we received the package back to us. Right away the warehouse inspects it and takes pictures of it. (They have the best jobs don't they!!!)

Here are the pictures:









After inspection, we emailed the customer that we cannot issue the refund because the product has been opened. The customer replies back calling it a complete BS and that we were the ones that opened it.

So there you go, what do you guys think?!?!?!?

"FRAUD" or "NOT"??

[DaaaBears]

man......aneros of all products?

I think I see a void on the sticker and are those finger prints when opened up??? LOL, this guy really is full of it IMO.

I am glad you guys didn't take it back because if he had used it..........and then washed it and tries to return it........I don't even know what to say or think!!!! Did the warehouse people try to smell it?!?!?!?! 

I voted..................FRAUD!

[HardGay]

It looks pretty obvious...with smudges on the black box...definitely been opened and touched.. damn dude...c'mon~ I don't even want to imagine that these might have been used and returned as if it's never opened... the sign of the voided sticker should have been enough proof for the folks at td... thanks for sharing

I vote FRAUD!

[Captainawesome]

 Well...

         If you told him "he could take the toy back and go stick it up his ass".... I don't think you'd be out of line. 

[Nyarlat]

 Well...

         If you told him "he could take the toy back and go stick it up his ass".... I don't think you'd be out of line. 

HA!

I voted FRAUD as well.   The tear at the bottom of the box would have been enough for me.

[Leeoku]

But what if it was the slim slim chance the seal broke off during shipping 

[Captainawesome]

But what if it was the slim slim chance the seal broke off during shipping 

yeah, not only did the seal break during shipping but the product fell out the box and found it's way up his rectum. lol

[DaaaBears]

But what if it was the slim slim chance the seal broke off during shipping 

I really doubt that's the case, how do you explain those weird smudges then? Unless all comes with weird smudges?

I still think it's disgusting that they're trying to return Aneros. Like CA said, their CS should have told him to stick it up his ass, literally, lol.

[HardGay]

this got me to think....how easy is it to try to rip the seal off without aggravating the void detection mechanism.. I mean... everytime I tried to stick them registration sticker on my car license plate...I either have gotten the whole sticker off so i can square it off again without parts of it being stuck on the plate..or if it's already on long enough..it'll always show the rip off markings...from the picture shown..it must of been ripped of after it was the seal was on there long enough to make the void letter shown.. hmmm... I think i'm going to go home and check on one of the packaging i have that has the seal on...i'll try it and see how possible for the seal to come of during transit depending on how strong the glue is    i'll get back to you guys..

[Captainawesome]

this got me to think....how easy is it to try to rip the seal off without aggravating the void detection mechanism.. I mean... everytime I tried to stick them registration sticker on my car license plate...I either have gotten the whole sticker off so i can square it off again without parts of it being stuck on the plate..or if it's already on long enough..it'll always show the rip off markings...from the picture shown..it must of been ripped of after it was the seal was on there long enough to make the void letter shown.. hmmm... I think i'm going to go home and check on one of the packaging i have that has the seal on...i'll try it and see how possible for the seal to come of during transit depending on how strong the glue is    i'll get back to you guys..

haha! I just realized in the second pic it almost looked like he tried to Ninja it from the bottom. This almost reminds me when I used to work security in mall pt. We used to recover stuff after people tried to steal it or when they'd tried to return something and it was looking suspicious it would come to our department. That was the best $6.35 an hour I ever made. That job was full of laughs. We used to have this one guy that we called "The underwear bandit" because he would take a pack of underwear along with some clothes he never planned on buying and then steal the underwear and leave his old ones in the package then put it back on the shelf. That used to crack me up. I'm glad he never struck on my shift. The only thing I ever learned from that job though is how to open an item without it looking like you opened it. You'd be surprised at the kind of stuff shopping Ninja's do.

[SonicBoom]

Shopping Ninja, I like it.

The fact that this person tried to make it look like it wasn't opened combined with the fact that this is an anal toy makes you wonder where his head is at.  "Hmm, I really want to shove something up my ass, but I'm not quite sure I'll like it.  I know, I'll ninja the box open, shove the toy up my ass, then if I don't like it I'll get my money back.  And I'm so confident in my slickness that I'll take the chance on losing shipping both ways to do it.  I'm so slick, they'll never know the difference!"  REALLY!!??

SB

[HardGay]

So I found a old package from td that had the seal on, I ripped off the other side that's still stuck on the box and it took some strength to actually have it come off and yes..the VOID letter peeled off and stayed where it was.....IMO, it's highly unlikely that there would be this kind of strength to have the seal sticker come off during transit. so either it wasn't on tight enough..and which it would come off but the "Void" wouldnt be peeled in this scenario, or this guys was trying to be a NINJA...but just have never seen a security before....and put the sticker back w/o even noticing that it says "VOID"!!!!!!    goodness...thank god TD caught it.

[Die]

Fraud. Even ignoring the VOIDs, the sticker seal looks slightly wrinkled/fuzzy to me, like it was tampered with.

Man, it's scary the lengths some folks will go to. Like the ones who are able to re-shrinkwrap products so it almost looks factory sealed with the seams placed in the correct locations. But not too many Japanese toys come completely sealed around the box. The Japanese seem to prefer a simple sticker seal or something unique or hard to replicate like with this ToyDemon seal.

Good job TD!

[DaaaBears]

Ya I really do think that some of these people are just the scum of the earth. If you want to fraud, at least do it right. Not that I should say you should fraud, some of these things, like Aneros or any masturbators for this matter, shouldn't be returned if it's opened. This is not like electronics that they can reseal and maybe sell it at an open item price or refurbished price. I think it's disgusting what people will do to save a few bucks.

Reading over what TD posted, they were going to waive the restocking fee so this guy would only be out of a few bucks only. Ugh, reading stuff like this pisses me off since I have worked retail before too. What a waste of everyone's time and that's part of the reason that drives prices up.

[demondabbler]

FRAUD!!! Thanks for sharing